Senior Sales Manager

As the Senior Sales Manager, you will play a key role in driving the sales strategy of our client. Your focus will be on building strong, long-lasting relationships with clients while actively seeking and managing sales opportunities. You will collaborate closely with the Director of Sales to achieve personal and company-wide sales goals, ensuring seamless service delivery and exceptional customer experiences.

What You’ll Do:

• Proactively identify and handle sales opportunities to grow revenue.
• Build and maintain meaningful, long-term relationships with clients to support sales goals.
• Lead daily sales activities, ensuring timely and accurate handover of business for successful service delivery.
• Achieve personal sales targets and support the overall sales strategy.
• Promote the company and represent it in the market by managing accounts and customer relationships.
• Actively solicit new business through calls, meetings, and events to exceed room and catering sales objectives.
• Keep accurate sales records and reports, and prepare correspondence for clients.
• Attend trade shows, community events, and industry meetings to expand the company’s presence.
• Collaborate closely with operations to deliver exceptional service for all clients and guests.

Who You Are:

• Fluent in Italian and English.
• A natural people-person with a positive, outgoing personality.
• Results-driven with a passion for achieving sales goals.
• A strong communicator and influencer who can build relationships and close deals.
• Action-oriented, with a focus on customer satisfaction and excellent service.
• Experienced in MICE, government, and leisure environments, with a deep understanding of market trends.
• Skilled in international sales, with a minimum of 3 years in a similar role at a large, upscale property with significant rooms and meeting spaces.

What You Bring:

• Proven track record of achieving sales targets.
• Strong commercial understanding of sales, marketing, and e-commerce.
• Experience in a collaborative environment, with a hands-on approach to problem-solving.
• An understanding of local and global market trends, and the ability to identify and seize new business opportunities.
• The ability to deliver excellent customer service and support that keeps clients coming back.

• A chance to work in a prestigious, international company.
• The opportunity to shape and execute the company’s sales strategy.
• The ability to build valuable relationships within the industry and grow your professional network.
• A role that challenges you to achieve excellence, with opportunities for career growth.